On December 6, <a href="http://www.modernhealthcare.com/article/20111206/NEWS/312069976/leapfrog-recognizes-top-performing-hospitals# reported that Leapfrog Group>Modern Healthcare has recognized the 65 top hospitals of 2011. It is a great honor to receive Leapfrog Group’s “Top Hospital” award, as it is considered to be the most competitive hospital quality award in the country. The survey was based on three main areas: patient well-being, resources used to treat patients, and management practices to foster a safe and high-quality environment. Within each of these categories, staffing levels, hand hygiene, pneumonia care, patient experience, and use of computerized physician-order entry were just a few of the specific matters that were examined.

While the top 65 hospitals excelled in all of the above mentioned areas, the same cannot be said about most California nursing homes. This “Top Hospital” award, however, has definitely set a standard that must be met by all care facilities in the country. Concerning staffing levels, nursing homes often fail to meet the minimum of 3.2 nursing hours per patient per day. Even those that do meet this minimum requirement often do not meet the standard for quality of care, which is much more difficult to quantify. In order to provide high-quality care, nursing home management must train and often re-train their staff in order to keep them updated on the latest improvements in technology and scientific advancements.

Technology is an important variable in almost all industries today, including hospitals and nursing homes. This is made clear by the fact that the “Top Hospital” award was judged, in part, based on the use of computerized physician-order entry. It is important for you to ensure that your loved one’s care facility is updated with the latest technologies so that your loved one may enjoy the best possible quality of life.

While pneumonia care is an important area to observe, there are many other infections that nursing homes encounter on a daily basis, including pressure ulcers, the influenza, methicillin-resistant staphylococcus aureus (MRSA), scabies, clostridium difficile (C. difficile), and sepsis. The nursing home facility is also responsible for taking preventive measures against the spread of infection. Hand hygiene of nurses is an especially important preventive measure, and it was one of the focus areas that Leapfrog Group chose to study in its nationwide survey of hospitals.

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On November 30, 2011, the Associated Press and Bloomberg news both reported that Medicare money was being used to improperly prescribe antipsychotics to nursing home patients. These drugs, which include AstraZeneca Plc (AZN) and Eli Lilly & Co. (LLY), are used to treat schizophrenia and bipolar disorder. However, they are also commonly used in nursing homes for patients with dementia. Although specialists recommend that patients with dementia seek non-pharmacological treatments, most nursing homes inappropriately prescribed antipsychotics in order to subdue patients. Of the 14 percent of residents who were prescribed antipsychotics, it was found that 83 percent were for residents with dementia. In 2007, these wrongly prescribed antipsychotics amounted to $116 million of taxpayers’ money. This money could have been used to fund other nursing home projects that are very necessary and would significantly improve quality of life for elderly adults.

The improper use of taxpayers’ money is not the only issue at stake here, however. Patients’ lives are being put at risk by nursing homes who are unnecessarily prescribing antipsychotics. The Food and Drug Administration cautions that the use of antipsychotics increases the risk of death among seniors. Additional side effects include an increase in blood sugar and cholesterol, which may also lead to weight gain, and a higher risk of falls, mortality, and hip fractures.

The use of antipsychotics, known for their sedative effects, to subdue dementia patients is exemplary of the use of drugs to chemically restrain nursing home residents. Not only is this a direct violation of patients’ rights, but it also brings to light issues of understaffing in nursing homes. The inadequate staffing of nursing homes prevents caregivers from providing sufficient care for all their residents and often leads to the use of drugs as chemical restraints. Even if your loved one’s nursing home is adequately staffed, quality of care is another issue that must be addressed. Caregivers must be well-trained, especially in matters such as how to best care for a patient suffering from dementia. Sometimes, dementia patients are prescribed antipsychotics because caregivers are not knowledgeable and are unaware of any other methods of treatment for dementia.

Previous studies have shown that the use of antipsychotics actually triggers aggressive behavior in dementia patients. Because a common cause of agitation is delirium, which is often a consequence of polypharmacy, the excessive use of multiple prescribed drugs simultaneously, it is only logical to conclude that agitation should not be treated by using additional drugs. Specialists confirm that the best treatment for agitation is behavioral, not chemical.

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On November 30, 2011, the American Academy of Neurology reported in its online journal Neurology an advancement in scientific knowledge that will help elderly adults universally. Prior to this study, doctors used an FDG marker to detect any changes in the brain’s metabolism that could signify either Alzheimer’s or a type of dementia called frontotemporal lobar degeneration. Although both are types of dementia with very similar symptoms, the treatments for each vary vastly and it is therefore important to distinguish the two in order to determine the best and most effective treatment.

Instead of using an FDG marker, this new method employs a PIB marker that detects a type of brain plaque called amyloid that is associated with Alzheimer’s, but not frontotemporal lobar degeneration. The study found that PIB markers had higher sensitivity rates, and better accuracy and precision in measuring qualitative factors that differentiate Alzheimer’s from frontotemporal lobar degeneration. For purposes of comparison, the PIB marker had a sensitivity rate of 89.5 percent, while the FDG marker had a sensitivity rate of only 77.5 percent.

This scientific advancement has many implications. Beyond the most apparent fact that it will improve the quality of life for many elderly adults worldwide, it also proposes the question of whether or not your loved one is receiving the most advanced and effective treatments, especially if he or she resides in a nursing home. Often, since nursing homes are underfunded and understaffed, they do not have the financial backing to provide your loved one with the best treatments. Nursing homes that are privately owned are often more concerned with personal profit than the well-being of your loved one. This is a direct violation of your loved one’s rights, as nursing home residents are entitled to receive the best possible care in response to any and all of their circumstances.

The quality of care provided by a nursing home is directly linked to its staff. Not only must there be an adequate staff, but this staff must also be well-trained and knowledgeable. Furthermore, caregivers must be continually educated and trained and re-trained as science advances and new discoveries are made. It is crucial that caregivers are kept updated with new treatments because nursing home residents may be suffering from preventable conditions that may even lead to death.

There are so many other unfortunate conditions that are prevalent in nursing homes, such as dehydration and malnutrition, pressure sores, incontinence, infections, and more.

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A recent study titled “Emergency Hospitalizations for Adverse Drug Events in Elder Adults” available in the November 2011 issue of The New England Journal of Medicine has discovered four drugs that are directly responsible for two thirds of all hospitalizations and overdoses in elder adults. Interestingly enough, these drugs are not considered by physicians to be risky, but rather are very commonly used, especially in elder adults. These drugs include blood thinners and medications for diabetes.

The study recorded that 33% of hospitalizations were caused by a blood thinner called Coumadin. Insulin was responsible for 14% of hospitalizations, with other blood thinning drugs following closely at 13%. The last type of drug, called a hypoglycemic agent, is an antidiabetic drug that is taken orally. It was found to be responsible for 11% of hospitalizations of elder adults. These four drugs all have one thing in common: a narrow therapeutic index. This means that the line between a recommended dosage and a fatal dosage is very thin. Therefore, close monitoring of every individual is required in order to attain an ideal dosage that is both safe, as well as effective.

While taking blood thinners and antidiabetic drugs, it is highly recommended and often required for patients to undergo periodic blood tests. Their blood must be monitored closely to ensure that the drugs are not having any negative side effects on the patient. Additionally, it is important for the patient to have routine check-ups in the case that he or she is eligible for a dosage decrease. Because the therapeutic index of these drugs is so narrow and the risk of overdose is so high, it is especially important that your loved one’s dosage is closely monitored and maintained at a safe level.

Although it may be a tedious task to monitor someone taking one of these drugs and ensure that they are constantly receiving blood tests and necessary check-ups, it is crucial to their health and safety. Therefore, if your loved one resides at a nursing home, it is important for you to make sure that the home is adequately staffed and that the caregivers are well-trained and closely monitoring your loved one.

Another factor that must be monitored when an individual is taking one of the four aforementioned drugs is nutrition. Food can interact with these drugs and alter their effectiveness. This may lead to a necessary change in dosage as a precaution against overdose or hospitalization. Therefore, it is essential that your loved one is not a victim of malnutrition because in addition to its obvious health-related repercussions, malnutrition may also contribute to an inappropriate dosage amount and possibly hospitalization and overdose.

It is also important that your loved one’s nursing home is organized. Every resident should have detailed and extensive medical records. If your loved one’s records are unsubstantial, he or she may be at higher risk for polypharmacy, which is the excessive use of multiple prescribed drugs simultaneously. Because these drugs already put your loved one at higher risk of overdose, taking more than one can be especially dangerous. Therefore, it is important that the nursing home keep track of all medications that their residents are taking so that their physicians are aware that they are taking these drugs before prescribing other ones. While keeping records of all residents’ health should not be a difficult task, it is indeed an important one because a lack of organization may have serious consequences such as overdose and even death.

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Studies show that one in five adults residing in nursing homes experience agitation, which can manifest itself as irritability, apathy, or depression. While agitation occurs in adults who are relatively healthy, it becomes problematic when adults who have dementia become agitated because these cases of agitation are more likely to progress into more serious phases. In a study titled “Dementia-Related Agitation,” available in the November 2011 Journal of American Medical Directors Association, John B. Morley studies the relationship between dementia and agitation in nursing home residents and proposes some solutions to this issue.

One cause of agitation is pain. Therefore, it is very important for nursing homes to have high-quality pain management programs such as music therapy, dance therapy, and pet therapy. Psychosocial interactions and exercise therapy have proven to be the most effective treatments for pain management. However, for any of these treatments to reach their full potential in terms of effectiveness, caretakers must be thoroughly educated in these areas and must be provided the tools and resources necessary to implement such programs by the nursing home’s owners and operators. For this and for many other reasons stressed in the series of articles published in this nursing home and elder abuse blog, It is critical for you to ensure that your loved one’s care facility is adequately staffed and that your loved one is being properly cared for by a knowledgeable and well trained staff. If you watch your loved ones like a hawk, you will instinctively know when a facility is not only understaffed, but also undertrained and not properly supplied with the resources it needs.

Malnutrition also factors in to the causes of agitation. A lack in nutrients can cause visual and oratory problems that may hinder the ability to see or hear and consequently increase the risk of agitation. Additionally, studies have proven that there is little evidence to support that the use of feeding tubes helps to improve nutrition in elderly adults.

A final common cause of agitation is delirium. It is often a consequence of polypharmacy, which is the excessive use of multiple prescribed drugs simultaneously. Since the use of drugs is a direct cause of delirium, and thus agitation as well, it is only logical to conclude that agitation should not be treated by using additional drugs. Specialists confirm that the best treatment for agitation is behavioral, not chemical.

However, some nursing homes may not have your loved one’s best interest at heart. Such facilities may be using drugs such as antipsychotics to chemically restrain elderly adults who suffer from agitation in order to subdue them and make them easier to handle. Furthermore, evidence has shown that use of antipsychotics may increase the risk of falls, mortality, and hip fractures. Not only is this is a direct violation of your loved one’s Patients’ Rights, but it can also be detrimental to his or her physical and mental well-being.

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The use of physical restraints in nursing homes is a very controversial issue because it presents a situation in which a person’s fundamental rights may be violated and elder abuse may be taking place. According to the Joanna Briggs Institute, a physical restraint is defined as “any device, material or equipment attached to or near a person’s body and which cannot be controlled or easily removed by the person and which deliberately prevents or is deliberately intended to prevent a person’s free body movement to a position of choice and/or a position of person’s normal access to their body.”

Caretakers argue that physical restraints are necessary to maintain the safety of the staff and other residents and are only used on residents who have a high risk of falling, display signs of cognitive decline, or are impaired in their activities of daily living. While some of these reasons may appear to be valid, evidence from past studies have shown that over an extended period of time, restraints actually do not have any effect on the prevention of falls in nursing homes.

There is also evidence that suggests restraint-free nursing homes, on average, do not have an additional amount of staff in comparison to those that use physical restraints. Therefore, the use of physical restraints in some facilities may be a result of a lack of motivation and training on how to properly supervise residents with high risks of falling on the part of the caretakers. This presents issues not only of adequate staffing, but also brings to light issues concerning quality of care.

A recent study in the February 2011 volume of the Journal of the American Geriatrics Society titled “Effectiveness of a Multifactorial Intervention to Reduce Physical Restraints in Nursing Home Residents” took residents from forty-five different nursing homes and examined three hundred and thirty three elderly adults, all of whom were using physical restraints. They divided the residents into two different groups. In the intervention group, the residents were no longer physically restrained, while the control group consisted of those who continued to use physical restraints. The study found that after three months without using physical restraints, the intervention group was more than two times likelier than the control group to permanently be free of restraints. Additionally, the intervention group also experienced a twice as likely chance of reducing their use of physical restraints by 25-75%.

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In today’s scientifically advanced world, determining whether or not a nursing home resident displays symptoms of depression can be done quite simply and accurately. A more prevalent issue relating to depression involves the quality of treatment in nursing homes. A recent study titled “Antidepressant Prescribing Patterns in the Nursing Home: Second-Generation Issues Revisited” conducted by the Journal of American Medical Directors Association takes data from ten different nursing homes and analyzes how different factors influence the use of antidepressants among nursing home residents. The results of the study show a significant correlation between quality of treatment and pertinent documentation provided for this treatment.

In order to provide your loved one with the best possible care, it is important first to know exactly what his or her rights are. The Omnibus Reconciliation Act of 1987 requires that nursing home staff provide detailed records and regular assessments regarding the use of psychoactive drugs, including documentation of reasons for use and periodic attempts at dose reduction. This law was enacted for a specific reason. It is a health risk for nursing home residents to be using antidepressants without proper documentation of the patient’s depressive symptoms, the original reason for the prescription, as well as the reason for continued use of antidepressant drugs, and any side effects that these drugs may have.

In their study, the American Medical Directors Association found that 33% of nursing home residents who used antidepressant drugs had no documentation of actually being diagnosed with depression. Although in some of these cases antidepressant drugs were being used to treat other illnesses, many lacked any reason for the prescription of these drugs in the first place.

In the charts of those patients who were documented with a diagnosis of depression, the specific symptoms that led to this diagnosis and the subsequent prescription of antidepressants was missing. There were many patients who were diagnosed with depression and prescribed antidepressants, but later discontinued their treatment and 85.7% of such charts did report the reason. However, these reasons were found by the American Medical Directors Association to be vague, with “little explicit information…provided regarding the reason behind treatment changes.” While documentation is generally a sign of sufficient monitoring of a patient, the quality of this documentation is even more important. Documentation must be substantial and patient-specific in order to really be of any use to the patient and his or her future caretakers.

The accuracy of documentation is another area of concern. Although 65% of patient charts claimed that they were being monitored by psychiatrists, their quarterly reviews did not include documentation of any monitoring for depression symptoms. It is important to extensively investigate your loved one’s nursing home to ensure that his or her caretakers are actually following through on their documented promises.

The lack of monitoring and documentation of nursing homes is often a consequence of understaffing. In their study, the American Medical Directors Association discovered that nursing homes with low licensed nursing staff were less likely than those with higher licensed staff to document the presence or absence of depressive symptoms.

Although clear documentation does signify better organization and closer monitoring of patients, it may seem unimportant in comparison to other priorities of nursing homes. However, lack of documentation can lead to very serious consequences that often result in death. Nursing home residents often take multiple drugs for various reasons, putting them at risk of polypharmacy. In addition to the danger of simultaneously using more drugs than recommended by professionals, polypharmacy also places an emotional burden on elderly adults who have too many pills to take. Additionally, unless a patient is being closely monitored, it is impossible to determine whether or not he or she requires a change in drug dosage.

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Weight loss is a very common issue among residents of nursing homes. Although it may seem to have a simple solution given the availability of food, malnutrition is actually a very serious, multifaceted problem because it is a direct cause of increased morbidity and mortality and poorer quality of life. A recent article, titled “Evidence-Based Practices for the Prevention of Weight Loss in Nursing Home Residents,” published in the 2011 volume of the Journal of Gerontological Nursing reports that 35-85% of elder adults living in nursing homes suffer from malnutrition.

Unintentional weight loss, which is a consequence of malnutrition, occurs in 27% of adults over the age of 65, and is defined as a loss of 10 pounds in 6 months, 5% per month, or 1% to 2% per week. The three main causes of weight loss are starvation or wasting, cachexia, and sarcopenia.

Starvation or wasting is the result of calorie deprivation. It is often seen in conjunction with a critical illness without adequate nutritional support, advanced AIDS, end-stage renal disease, end-stage liver disease, and marsmus. While starvation results in a loss of fat tissue, cachexia leads to a loss of muscle tissue. Cachexia is often a result of a critical illness with adequate nutritional support, congestive heart failure, liver disease, early renal failure, rheumatoid arthritis, HIV infection without opportunistic infection, and protein-calorie or protein-energy malnutrition.

Sarcophenia entails a decrease in muscle mass and strength that occurs during normal aging and results in physical frailty, increased risk of falling, and decreased ability to perform activities of daily living. Because it is possible to simultaneously have multiple types of weight loss or to progress from one to the next, it is essential to determine if your loved one suffers from unintentional weight loss, especially if he or she also suffers from any of the aforementioned illnesses.

Often, unintentional weight loss is a result of poor communication. Cognitive impairments prevent residents from feeding themselves. Consequently, nurses assist the residents in eating and often have difficulty interpreting the residents’ behavior and wishes. Even when residents are still able to feed themselves, they sometimes have trouble identifying their food and understanding the purpose of silverware.

Dental and oral health issues that are prevalent in elderly adults can also contribute to weight loss. Many residents of nursing homes need dentures but do not have them, while others who do have them are using defectives ones. These issues were discovered to be more common in adults who were dependent than those who were only semi-dependent, suggesting that many adults who are dependent are not receiving adequate care. A study has shown that a resident who received over three hours of care by a certified nursing assistant (CNA) per day had a 17% decreased probability of weight loss and those receiving over 4.1 hours got better feeding assistance. It is important to ensure that your loved one’s nursing home is not understaffed and that your loved one is receiving sufficient care from caregivers.

If you are unsure about your loved one’s health, nutritional assessments exist to determine whether or not he or she is suffering from unintentional weight loss. The most common indicator of weight loss is body mass index (BMI), which is weight divided by the square of height. Specialists say that a BMI between twenty-four and twenty-seven is acceptable. A lower mortality rate and best functional ability have been observed in women with a BMI between twenty-two and thirty and men with a BMI between twenty-three and thirty. If your loved one has a BMI between nineteen and twenty-three, he or she may be at risk of malnutrition. Additional assessments include the Mini Nutritional Assessment (MNA), the Council on Nutrition Appetite Questionnaire (CNAQ), the Simplified Nutritional Appetite Questionnaire (SNAQ), and the Minimum Data Set (MDS) administered by the U.S. Department of Health and Human Services.

There are many simple solutions to weight loss. Supplement intake may help prevent weight loss, as long as residents are continuing to consume the additional calories needed to gain or maintain weight. Food fortification allows residents to consume more nutrients without increasing the volume of food eaten. Feeding assistance from volunteers or family members can provide a positive social environment during mealtimes that also increase nutritional intake. Positive social engagement also helps wandering residents who tend to wander from the table during mealtimes.

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If your loved one resides in a nursing home and has dementia, you should work with the medical staff to ensure that your loved one lives in conditions that facilitate a good quality of life.

According to the recent article titled Quality of Life of Nursing Home Residents With Dementia: A Comparison of Perspectives of Residents, Family, and Staff, published in The Gerontologist, since dementia currently has no cure, quality of life (QoL) is recognized as a meaningful indicator of the course of illness and the effectiveness of interventions. It is possible for a resident to receive good care at a long-term care facility, yet not experience good QoL.

Measuring QoL is inherently subjective–it is defined in terms of individuals’ perceptions on their well-being in the context of the culture and values in which they live compared to their goals, expectations, and standards. For residents with dementia, measuring QoL is more complex because the residents’ self-assessment may be affected by cognitive impairment, including issues involving memory and reasoning, and noncognitive ailments, such as depression and psychosis, which are not uncommon in individuals with dementia. Because of these cognitive and noncognitive concerns, measuring QoL for patients with dementia involves a consideration of the views of both the patients and proxies, including the family and nursing home staff.

The authors discuss a study conducted in Spain where the views of nursing home residents with dementia with regard to QoL were directly compared to the views of family and nursing home staff. To measure QoL, residents, family, and staff completed a questionnaire where the individual completing the questionnaire rated various factors comprising QoL in the nursing home environment, including physical health, energy, memory, family, and staff.

Nursing home residents with dementia view their QoL more favorably than their family members and nursing home staff. Residents view many aspects of QoL more favorably than family and staff: energy, mood, friends, ability to keep busy, ability to take care of oneself, ability to do things for fun, ability to make choices in one’s life, ability to live with others, and their life overall. Among all the participants in the study, the people working in the nursing home rated the highest, and memory was rated the worst. For family members and staff, the resident’s abilities for independence and making choices rated among the worst.

Family members and nursing home staff tended to rate the residents’ QoL similarly, but less favorably than the residents, including mood, memory, and physical health. Several reasons for this less favorable assessment include (1) the role that the subjective view of residents play in assessing QoL, (2) the lack of understanding of dementia in family members and staff, (3) the residents’ partial awareness of their declining capabilities, and (4) the external observers’ tendency to weigh negative information more heavily than positive information when forming opinions about other people.

In evaluating the outcome of care, it is challenging to determine whether the proxies’ viewpoint or the residents’ viewpoint into QoL is more valid. However, the study suggests that the residents’ assessment of their QoL should be considered because it provides a different perspective from that of the proxies. Thus, it is increasingly recognized that QoL should be a primary outcome of interest in the care given to residents with dementia.

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On October 25, 2011, Kanawha Circuit Judge Paul Zakaib Jr. affirmed an approximately $90 million award to the family of Dorothy Douglas who died after spending few weeks at a nursing home owned by HCR Manorcare in West Virginia.

When Dorothy Douglas was admitted to the nursing home, Heartland of Charleston, she had been suffering from Alzheimer’s and several ailments but was able to walk and speak well. After a three week stay at Heartland, she became seriously dehydrated and wheelchair-bound and subsequently died hours after her transfer to another nursing home.

The jury in this case awarded $11.5 million in compensatory damages and $80 million in punitive damages back in August 2011. The jury also found that only 20 percent of Heartland’s negligence was medical. Based on the jury’s finding, the Circuit judge recently held that approximately $90 million award was upheld because only 20 percent of the non-economic damages, which accounted for about $5 million of the award, applied to the state’s medical malpractice cap limiting non-economic damages to $500,000.

Dehydration, which Dorothy Douglas suffered in this case, can occur in nursing homes when their residents are not provided the necessary fluid content their bodies need. Serious dehydration can lead to other injuries, such as urinary tract infections, pneumonia, pressure ulcers, confusion and disorientation, and life-threatening electrolyte imbalances. Nursing homes thus have a responsibility to make sure that their residents do not become dehydrated by supplying adequate fluids according to an individualized daily plan, and to provide proper training so that their employees can recognize the symptoms of dehydration.

If your loved one is currently a nursing home resident, following up with the nursing staff regarding the risks of dehydration and ensuring that a specific care plan is designed and adequately implemented is one step towards ensuring that the staff is mindful of the needs of your loved one and is acting in your loved one’s best interests.

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