Articles Posted in Quality of Care

This November, there will be an important proposition on the ballot that all advocates of older adults should be aware of. The Troy and Alana Pack Patient Safety Act, also known as Proposition 46, is a ballot initiative that will protect patients from corporate greed in healthcare services. It is imperative that anyone concerned with elder abuse vote Yes on Proposition 46.

Proposition 46 will accomplish three things: 1) require health care providers to check a uniform database before prescribing medication to prevent drug abuse; 2) require doctors to take a drug and alcohol test; and 3) increase the limits on noneconomic damages for medical malpractice cases.

Older adults take many prescription medications. National Institute on Drug Abuse states that, older adults make up more than a third of all outpatient prescription medication cost even though they are a minority of the general population. California currently has a database that monitors how medication is prescribed and dispensed to prevent various types of drug abuse. This is called the CURES program, or Controlled Substance Utilization Review, and is administered by the Department of Justice. Proposition 46 mandates that physicians and pharmacists check CURES before prescribing or dispensing medication. Doctors would be advised through CURES about existing prescription, especially for strong painkillers (such as Vicodin and OxyContin) that carry a high risk of abuse.

End-of-life care and decisions are an emotional and stressful process for both the patient and surrounding family members. Death is part of life that everyone goes through, yet it remains a traumatic experience. Older adults face end-of-life issues when they choose to receive therapeutic care rather than aggressive treatment, and go into hospice care. In hospice, residents will receive palliative care, where the number one goal is to make sure that the resident’s quality of life is maintained.

The focus of hospice care and coordination should be on the hospice resident. However, the stress and turmoil that family members face should not be ignored. In fact, the American Cancer Society suggests family meetings and respite care to be central services provided by hospices. A July 2014 study published in the Journal of American Medical Directors Association looked into the perceptions that family members of hospice patients experience, when patients go into hospice. The study posed two questions: 1) whether family members of nursing home residents experienced differently compared to family members of community dwelling hospice patients with aspects such as anxiety, depression and quality of life; and 2) what the family members’ perceptions and experiences were with end-of-life care in nursing homes. The researchers conducted interviews with family members residing in both settings and categorized various experiences that the family members described.

The results were informative. First, there were little differences that were described between family members who had patients receiving hospice care in nursing homes, and living in the community. Both settings evoked similar issues, such as depression and anxiety. Regarding the second question, family members described their perceptions on how hospice collaborated with the nursing homes, on the family’s own expectation of care, on communication between the facility and the family, and on resident care issues.   About a third of the family members who responded described incidents that may indicate neglect. Family members expressed frustration with how pressure ulcers were treated, or when patients experienced falls at the facility. Overall, families expressed frustration with how many barriers they faced in order to get good end-of-life care for their loved ones, and sought support for family caregivers. The researchers concluded that an assessment of the family’s capacity to care for their loved one was essential so that family members can actively participate in the resident’s care. Furthermore, they suggested that nursing homes develop a system that would encourage family involvement, and actively incorporate family suggestions as part of the resident’s care plan.

According to the New York Times, the federal government will be implementing significant changes to the rating system of nursing homes in the United States. Currently, the ratings are based on a five star system that is scrutinized by the public. This five star rating system “has been criticized for its reliance on self-reported, unverified data.” The current system was implemented five years ago and evaluates staffing levels and quality of care, which is reported by the nursing homes and not audited by the federal government.  This flawed rating system “relied heavily on unverified and incomplete information that even homes with a documented history of quality problems were earning top ratings.” In 2009 37% of nursing homes had ratings of four or five stars and by 2013 over 50% had exceedingly high ratings. With more than 15,000 nursing homes in the United States, it is crucial that the optimal quality of care is guaranteed by skilled nursing facilities.  Continue Reading

According the Medline Plus, “A nursing home is a place for people who don’t need to be in a hospital but can’t be cared for at home. Most nursing homes have nursing aides and skilled nurses on hand 24 hours a day.” Skilled Nursing Facilities were instituted to administer adequate full time care to ailing seniors. Although expected by most families, adequate care is not always guaranteed. An essential component of a nursing home is the nurses who tend to the elderly residents. Although medical professions are a necessity, majority of the time registered nurses are not at the facilities 24/7. The Los Angeles Times states, “The 1987 law intended to reform the country’s nursing homes required a registered nurse on site only eight hours a day, regardless of the size of the facilities.” The implementation of this law was monumental at the time, but as America sees an influx in the geriatric community, the law needs to be revisited. Continue Reading

Throughout the 21st century, technology has evolved and become a monumental necessity in our everyday lives. The technological advancements have unfolded exponentially throughout recent years and have modernized prominent industries, including the medical field. According to the Boston Globe, a major innovation in the medical realm is the initiation of electronic medical records. Electronic Medical Records have many potential rewards but an unlimited amount of risks associated.  The Obama administration “poured $30 billion in taxpayer subsidies into the push for digital medical records beginning in 2009, with only a few strings attached and no safety oversight of the vendors who sell the systems.” Accounting for the sudden push of electronic medical records by the government, multiple healthcare facilities including hospitals have adopted the electronic medical record system. Continue Reading

Medical Errors account for approximately 1,000 deaths daily.  These preventable errors are the third leading cause of death in 2013. Medical Errors are avertable actions that can include errors in medication administration and botched surgeries. With simple changes in attention and focus, coupled with assistance from the government health agencies, these unnecessary deaths have the potential to be eradicated completely.  On Thursday July 17th, multiple medical-quality experts confronted senate committee members and insisted that “government action is needed to lower the rate of hospital medical errors and infections.” With aid from the government, hospital related deaths can be better monitored and reprimanded. Continue Reading

 

 

The American Association of Retired Persons (AARP), the SCAN Health Plan, and The Commonwealth Fund produced the second annual State Long-Term Services and Supports (LTSS) Scorecard, which gages system performance from the perspective of service users and their families.  The finest quality of care in a skilled nursing facility should be a guarantee, especially with the influx of senior citizens our nation will encounter within the next ten years. The “Baby Boom Generation” will rapidly increase the percentage of elderly residing in a nursing facility which in turn, will generate a higher demand for excellence in quality of care.   Therefore, the slow pace of improvement must speed up to be better equipped for the aging of the baby boomers.  The LTSS Scorecard is designed to measure how each state performs in its assistance and support for the elderly, adults with disabilities, and their family caretakers.   It is intended to help states improve their LTSS systems so that the elderly and adults with disabilities can better choose and control their lives, in an effort to maximize their welfare and independence.  Continue Reading

As reported in the Los Angeles Times , a study shows that in 1999, more than 98,000 wrongful deaths occurred due to medical error, and the number has since fluctuated significantly. The majority of medical errors are caused by the negligence of healthcare professionals when distributing medications. Certain combinations of antibiotics can lead to medical complications and even fatalities.   Consequently, this negligence can generate potential medical malpractice lawsuits. Although medical mistakes are likely, healthcare professionals are not properly trained on discussing these medical errors with patients. Despite the staggering statistic that medical error is the fifth leading cause of death in the United States, little has been accomplished to better educate healthcare professionals on disclosing viable information to their patients.

Medical Error is defined as “a significant deviation from accepted standards of care.” Accepted standards of care comprise a fundamental right to which a patient is entitled. Further, should a health care professional cause that right to be forfeited, a patient is entitled to be notified and fully informed of the error made. The Los Angeles Times explains, “…research suggests, that most patients would like to know—and know early—if an error has occurred.”

Although a majority of fourth year medical students admit to being associated with a medical error, only a small percentage have received training when dealing with disclosure to their patients.   Although disclosure is appropriate, it is not always warranted. For example, a woman enters an emergency room with complaints of vomiting, high fever, aches on her left side, and burning pain when urinating.   These are “textbook symptoms” of a Urinary Tract Infection that has spread to the kidneys. The woman is transported to a hospital bed and is given a second dosage of common interventions: Intravenous fluids—an IV is inserted to infuse a large amount of liquid directly into the vein; and Tobramycin— a strong antibiotic with vigorous side effects. Due to the lack of communication amongst the hospital staff, the woman was given two dosages of an antibiotic that can increase the risk of harm to her kidneys. Though no kidney damage occurred, the woman expressed her dismay of being informed about the medical error as it increased her stress level in an already exceptionally aggravating situation; especially, when there was no severe outcome.

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Recent revisions to Medicare’s policy on physical therapy and other services are leading to more coverage for those requiring skilled care from outpatient therapy, home health, and skilled nursing facilities. Prior to this revision, many individuals were unable to obtain insurance coverage for treatments, including physical therapy and occupational therapy, if it was found that the beneficiary’s condition was not improving. However, the settlement of the lawsuit, Jimmo v. Seblius, prompted this revision.

This lawsuit was filed against the secretary of the Health and Human Services Department, which oversees Medicare. It was alleged that patients were inappropriately denied coverage for skilled care due to the “improvement standard“. This “improvement standard” was a rule-of-thumb under which a claim for treatment would be denied, due to the beneficiary’s lack of improvement in restoration potential, even though the beneficiary required the treatment in order to prevent or slow the deterioration of their condition. This standard proved problematic for many patients, particularly those with chronic or degenerative diseases, as their treatments and services would be denied because their condition would plateau, or fail to improve.

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It is becoming increasingly evident that pharmacological interventions should be a last resort when treating patients with dementia. Due to a lack of resources and staff most skilled nursing home facilities overlook non-pharmacological options. However, studies have shown that non-pharmacological treatments are a safer alternative for patients. While pharmacological interventions are an effortless option for nursing homes and hospitals, they fail to improve the state of the resident. These medications might look like they are improving the condition of the patient however, these drugs sedate them as their condition worsens. In some cases, it could cause sufferers of cognitive disorders to deteriorate rapidly and act out.

The staff at a facility may often focus on the cognitive deterioration of the sufferers of dementia. As such, other symptoms that are linked to dementia may be overlooked. These symptoms generally manifest themselves in the forms of agitation, aggression, eating disorders, loss of appetite, and abnormal vocalization. Many of these symptoms may also grow to be the cause of death. For example, eating disorders and loss of appetite can lead to malnutrition. Furthermore, the use of medications have side-effects including sedation, psychosis, tremors, and may even lead to falls. More recent cases show that the pharmacological treatment of dementia leads to reduced resident well-being and quality of life, and may even accelerate cognitive decline.

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